Write to us.
Fewer Zeros is sold from Canada. One person reads this mailbox and answers, in the order received.
What to send
Your payment shows “pending”
Include the email address you typed at checkout, the day and time, and the amount. When the payment clears, your sign-in link arrives by email. If it fails, nothing is charged and you get an email saying so.
Your sign-in link never came
Check the spam folder first. Then include the email address you used to buy. Each link works once and expires 20 minutes after it is sent.
You typed the wrong email at checkout
Include the email address as you think you typed it, the day and time, the amount, and the email address your access should be moved to. Add the receipt number if you have it.
A correction to a “worth it” page
Include the page, the passage, and the source. Verified corrections are published with the date of the change.
How access is confirmed
Before your access is moved to another email address, the payment is matched against the details Stripe holds: the billing name and address typed at checkout, the exact amount and the day. For a card, also its last four digits; for a bank payment, the bank’s name and the account’s last digits as Stripe shows them. Nothing is charged again.